Review Reminder Extension for Magento 2

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The Magento 2 Review Reminder module enables store owners to send email reminders to their customers with requests for product reviews. You can set an automatic emails dispatch to the website visitors who placed an order, motivating them to leave feedback on your products. Thus, you will receive more product reviews on your web store stimulating user-generated content, which leads to higher SEO rankings as well.

Why Do You Need an Review Reminder?

Magento Review Reminder extension helps increase the number of product reviews on your store. Product reviews sell products, so having more good product reviews can help increase your revenue. Magento Review Reminder makes it easy to automatically email customers after they purchase products and remind them to review. The end result is more reviews get written about your store and products.

For example, 1 month after ordering products you can send a reminder to the customer that they should write a review. If they do not click the link in the e-mail or make a review from their customer account, then you can send another email at 2 months. You can even include a coupon to encourage them to make reviews.

Installation

Interested in Extension Installation ?

Visite our installation service page https://www.extendware.com/magento-extension-installation-service.html for more information

Got questions? Feel free to contact us! Support Form.

Installation procedure

  1. Download your extension package from the Download page after purchasing the extension.

  2. Open the extension ZIP file you downloaded and extract it to a directory on your computer using a tool like WinRar, WinZIP or similar.

  3. Upload the extracted folders and files into the root directory of your Magento installation. The root directory of Magento is the folder that contains the directories “app”, “bin”, “lib” and more. All folders should match the existing folder structure. If one of our extensions is already installed and you’re updating it, make sure to overwrite the existing files of the extension.

  4. Connect via SSH and run the following commands (make sure to run them as the user who owns the Magento files!

  5. php bin/magento module:enable –clear-static-content Extendware_Core

  6. php bin/magento module:enable –clear-static-content Extendware_EWReviewReminder

  7. php bin/magento maintenance:enable

  8. php bin/magento setup:upgrade

  9. php bin/magento setup:di:compile

  10. php bin/magento setup:static-content:deploy

  11. php bin/magento maintenance:disable

  12. In case if you still do not see the extension active, Go to Admin -> System -> Cache Management and click both the ‘Flush Magento Cache’ as well as the ‘Flush Cache Storage’ button.

  13. Woo-ha! You have successfully installed the extension and your store is ready to protect from spammers and bad bots.

USER GUIDE

You will find all extendware settings in Admin Panel → Extendware Menu

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To configure the extension you need to go to Admin Panel → Extendware Menu → EWReview Reminder → Configuration.

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Review Reminder General Configuration

Module Enable - Select Yes to enable the module.

Number of reminders - Admin can define the number of reminders to be sent.

Review Reminder Reminders Generation Configuration

Autogeneration Reminders - If Yes then the system will use Magento internal crons for the reminders emails.

Send Reminder After - The minimum numbers of days to wait from the last reminder stream until a customer can trigger a new reminder. Enter 0 to disable protection .

Generate From - The maximum days to look back in time for reminders. This must be greater than the delay of your first reminder. This is useful when you just install the extension to prevent it from sending reminders to people who ordered years ago.

Generate To - Days for the protection (excludes customers who have ordered recently or exclude orderes of last N days).Enter 0 to disable protection..

Disabled Customer Groups - Admin can disable reminders generation for specific customers groups. review reminder email will not be sent to the selected customer group.

Review Reminder Reminders Emails Configuration.

Auto Generation Send - If Yes then the system will send reminders automatically, Magento internal cron will be used for sending email.

Reminder Sender - Admin can select an email sender from the dropdown. All reminder emails will be sent using the selected sender.

Default Name - Admin can define default name if system could not identify name while sending email.

Default Subject - Default subject of the customer.

BCC(comma separated) - Admin can define a bcc email address here so when the system sends a reminder email to a customer it will send a copy of the same email to the defined email address

**To configure the reminder emails and sending option, go to Admin Panel → Extendware Menu → EWReview Reminder → Extendware Reminders. ** alt_text

These configurations will be generated based on General Configuration -> Number of reminders Admin can define email templates and Delivery Time for reminder emails.

**All the Generated Reminders will be displayed on Admin Panel → Extendware Menu → EWReview Reminder → Queue. **

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Admin can generate reminders manually using the Generate Reminders button.

**Once the reminder email sent to customers history will be displayed on Admin Panel → Extendware Menu → EWReview Reminder → History. **

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**Admin can blocklist email addresses from Admin Panel → Extendware Menu → EWReview Reminder → Black List. **

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System will not send reminder email blocklisted email address